Frequently Asked Questions

Have questions about our cakes, custom orders, or bakery treats? You’re in the right place! Our FAQ page covers everything from placing orders and flavor options to pickup and dietary accommodations. At The Sweet Spot, we’re here to make your experience as smooth as possible, so if you don’t find the answer you’re looking for, feel free to reach out—we’re always happy to help!

What is the process for ordering a custom cake or cupcakes?

There are a couple of ways to do this. First, you can always call the shop at 606-425-5416 or send us a message through Facebook. No matter how you contact us we will email you a link to pay a deposit allowing us to hold the day for you. Only for weddings, will we do an in-person consultation once your date has been reserved.

What is the best way to contact you?

Short answer: whatever you’re likeliest to see our reply on! We have a few options for contacting us: calling the store, or sending us a Facebook message. Any of these are fine with us, as long as it is something you remember to check regularly!

Do you deliver?

Yes! Did you see something in our daily stock you want delivered? We will deliver in Somerset and outside of city limits for a small fee.

How do I set up a consultation?

Currently we only offer in person consultations for weddings. Once you pay the deposit to hold the day we will set up a consultation for your wedding cake. we can handle most other orders through Facebook messenger.

Speaking of weddings, do you deliver the cakes?

Yes, we can! We can negotiate a fee for delivery and setup up to 45 minutes outside of Somerset.

Do all special-order cupcakes need to be the same?

Kinda! We require any customized cupcake flavor be ordered in one dozen increments. So to get double chocolate and peanut butter pie you will need to order a minimum of 24 cupcakes (12 of each flavor). Or for more of a random variety mix you can stop by our shop and choose from our Flavors of the Day that day.

I need a Mother’s Day/Christmas/Easter cake ASAP! What are my options?

Breathe! We’ve got you! While your best option is always pre-ordering (keep an eye on our important dates page for those dates) there is always a chance we will have one of our case cakes or a selection of gourmet cupcakes or treats to choose from.

How Can I Pre-Order for next time?

Our Important Dates page will give you all the information you need as far as deadlines for pre-ordering. Keep an eye on our Facebook page for the entire pre-order menu.

Scroll to Top